Support

Practical help for setup and day-to-day use.

If you need support with provider setup, refinement workflow, or privacy details, contact the HUMR support channel.

Contact

Support channel

For support requests, send details to the email below. Replies are prioritised for setup, privacy, and reliability issues.

humr-support@danushkastanley.com

Before contacting support

Include this information

  • Your macOS version
  • Your selected provider (OpenAI or Anthropic)
  • A short description of the issue
  • Any visible error text (without sharing private draft content)

Documentation links

Key public pages

Review the policy and product pages for the quickest answers before opening a support thread.